Privacy Policy
Last update: 04.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website WrenCapstead (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We believe you should be able to make informed decisions about how your Personal Data is used and processed. That's why we've created this website. We use various methods and procedures to provide you with clear information about Personal Data handling.
Should we believe you need specific details, we'll provide the information at the appropriate time.
We're happy to answer any questions and provide clarifications regarding any legal limitations that may apply. Please get in touch with us via email at: info@wrencapstead.com
Your personal data will only be used for the purposes specified in this Policy.
We may process your personal data for various purposes, including providing you with access to our website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and carrying out administrative and business activities to support the Services.
We also process your personal data to better understand your preferences and needs.
To protect your rights regarding Personal Data, you can use a range of important tools available to you:
To help you exercise your rights, we have substantial resources available. Please contact us at any time to request information about your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Secure Your Personal Data:
While we cannot guarantee absolute security of your Personal Data, we remain committed to employing a range of robust methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy describes the types of personal data the Company collects from individuals and how it processes, shares, secures, and manages that data. This policy applies to information relating to an identified or identifiable natural person. An identifiable individual is someone who can be directly identified or identified through a combination of additional information we hold or can access. The policy defines "processing" as any activity involving the use or collection of personal data, including the management, structuring, and storage of such information. Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect or seek information from anyone younger than 18, nor do we knowingly permit such individuals to use our services. Should we become aware of any information relating to children, we will delete it as soon as possible.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect your Personal Data. We may request your Personal Data directly in certain instances, or we may gather it by analysing your use of our services and channels, or by receiving information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor are there any associated consequences.
However, you're not obliged to provide us with any personal data. In certain circumstances, however, you may choose not to supply us with personal data. This could prevent us from delivering the Services or prevent users from accessing the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and browser type), the language you used, software crash logs, device information, and the type of browser used. The information collected is not personal data and cannot be used to identify you.
Personal Data We Receive from You: any personal data you provide to us at your own discretion when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information contains your full name, address, phone number, and email address to facilitate your trading activity.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a valid legal basis. The legal grounds on which the company may process your Personal Data are as follows:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue their legitimate interests. For example, this may be necessary to improve our Services or to defend legal claims.
- Processing must comply with legal requirements.
Contact us by email for further details about the processing required to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use to process your personal data.
Scope
Legal Basis
We may collect and share your personal information with third parties at your request to enable access to digital trading services.
You have consented to the processing of your personal data for one or more purposes.
2. To respond to your enquiries, questions or concerns
We require your Personal Data to assist you with any questions you may have about the Services.
We need to process your data to protect the legitimate interests of the Company or those of a third party.
3. To comply with legal obligations or administrative, judicial or legal requirements, we process Personal Data as needed to meet these statutory duties.
To meet legal requirements, processing is necessary.
4. To enhance Our Services Personal
Data may be used by us to enhance Our Services. This includes, among other things, any crash or malfunction reports that we collect in relation to the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
The Company or a third party has a legitimate interest that requires the processing of your data.
6. To perform and manage actions in line with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar activities.
We must process personal data to serve the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making across different areas.
We must process personal data to serve the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyse user experience and IP address information.
You may also request that we share your Personal Data with third-party trading platforms. When you do so, we will provide your Personal Data to these trading platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners to obtain the resources necessary to enhance and improve the products and services we offer to our customers.
If required to protect the rights of third parties or assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with potential investors, buyers, lenders to the Company or other group entities in connection with a proposed transaction (including the transfer or sale of Company assets or group company assets) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or another group business.
7. Third-party cookies and services
Third-party services, such as those providing advertisements on our website or analytics companies, may be utilised. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device each time you visit or access the website. We use cookies to gather information about your preferences and browsing habits in order to improve your user experience, remember your preferences, and customise the products and services that may interest you. Cookies are also used for statistics and analytics purposes.
Some cookies we use are session cookies. These are temporary files downloaded to your device and expire shortly after you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and enable you to access the website more conveniently.
Types of Cookies:
They may be used by us according to their purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to verify that you remain logged in to the site. These are automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies enable us to recognise you when you visit our site and help us save your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site. They're automatically deleted once you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect statistical data on site performance and to help improve your experience. They also enable us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser's settings. Below are links to help you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that certain functions and features of the Website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing, as set out in this Policy, or for longer periods as permitted by applicable law, regulations, and relevant orders.
We'll share your information with third-party trading platforms for a period of 12 months. Should you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer required.
9. Transfers of personal information to third countries or international organisations
Your personal information may be transferred to other countries, meaning your personal data could be transmitted to a third country (a jurisdiction outside your country of residence) or to international organisations. {{ Company }} takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it employs to protect your Personal Data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your Personal Data, including but not limited to unauthorised access by third parties, transmission errors, or circumstances beyond our reasonable control. Where required by law or other obligations beyond our control, we may be obliged to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control how third parties safeguard your Personal Data. Data transmitted over the internet cannot be guaranteed as completely secure. The Company cannot ensure the absolute security of Personal Data you transmit to us online.
11. Hyperlinks to third-party websites
The website contains links to third-party sites and applications that are not operated by the Company. We do not oversee these third-party platforms and are not responsible for how they collect or process your Personal Data. This Privacy Policy does not apply to activities conducted through such external sites or applications.
Before accessing or using any third-party website or application, we recommend that you review their respective privacy policies. We also advise you to exercise caution when sharing Personal Data with these external platforms.
12. Changes to this Policy
Before visiting any third-party websites or apps that we recommend, please review their privacy policies to understand how they handle your information. We also encourage you to be cautious about what personal data you share with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of personal data being collected about you, rectify any inaccuracies, and delete personal data that we no longer require. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are available to you in relation to the personal data you provide. You may exercise your rights by sending an email to the address below.
Access rights
You have the right to request confirmation of whether your personal data is being processed and to access that data. The Company will provide an electronic copy of your personal data at no cost. Additional copies may be subject to a reasonable fee. Data will be provided electronically upon request.
Your right to access personal data must not conflict with the rights and freedoms of others. If granting access would adversely affect another person's rights, the Company may refuse the request or limit its response.
Right to rectification
You have the right to request that inaccurate or incomplete personal data concerning you be corrected, taking into account the purpose of processing.
Right to erasure
You may request deletion of your personal data in the following circumstances: (a) the data are no longer needed for the purpose they were collected for; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data have been processed unlawfully; or (e) deletion is required by law.
This right does not apply where processing is necessary to: (a) fulfil an obligation under EU or Member State law; or (b) establish, exercise or defend legal claims.
Processing restrictions
You may request that we limit processing of your personal data if you are concerned about its accuracy.
Where processing is restricted, your personal data may only be retained with your consent or for the establishment, exercise or defence of legal claims, or to protect the rights of others, or for reasons of significant public interest within the EU or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your personal data from the Company in a structured, commonly used format.
You may request that the Company transfer your personal data directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your personal data based on legitimate interests pursued by the Company or a third party, including profiling. If we establish compelling legitimate grounds for processing that override your rights, freedoms or interests, we may continue processing unless you can demonstrate that your interests outweigh ours, or we have a legal obligation to defend.
Regarding direct marketing, you have the right to object to processing of your personal data at any time.
Right to withdraw consent
You may withdraw your consent for processing of your personal data at any time. Withdrawal does not affect the lawfulness of processing carried out before your withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority in a Member State to safeguard your fundamental rights in relation to personal data processing within the EU.
EU and Member State laws may limit your rights as described in this section.
We will provide the information you request within one month of receiving your request. This period may be extended by up to two months, depending on the complexity and volume of requests. We will notify you of any extension and the reasons within one month of your request.
Unless contrary to law, information requested under your rights in this section will be provided free of charge. Where requests are manifestly unfounded, excessive, or repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
If we have doubts about your identity, we may request further information to verify it.